Messages are automatically marked as read when you open them. However, there may be cases where you wish to mark a message as read without opening it, or mark a previously opened message as unread.
To mark a single message as read/unread:
- From the message listing, click the right mouse button on the message you want to mark as read/unread
- On the context menu, select Mark as read or Mark as unread.
To mark multiple messages as read/unread:
- From the message listing, select the messages you want to mark as read/unread by ticking the check box on the far left of the message row.
- On the Other Actions menu at the top of the page, choose Mark as read or Mark as unread.
