Support Centre

CloudSite Supported Devices

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Our new CloudSite editor will work on these devices.

Web browsers and screen resolution for site editing

'Recommended' means this is our preferred browser
'Supported' means we do test this browser and will try to resolve any problems
'Unsupported' means we don't test this browser. Unsupported browsers may work perfectly but we can't help you resolve problems in this browser.

Minimum Device Specification

For iOS:

  • iOS9.x

  • iPhone 5, iPad 2 or later

For Android:

  • Devices of a similar class to Samsung Galaxy S5

  • Android v5 (Lollipop) or higher

For desktop:

  • Minimum resolution is 1280 x 800

  • Recommend resolution is 1440 x 900 or higher

Device / OS





iPad / iPhone / iOS9|Chrome|Unsupported but mostly works. We are working to fix some screen redraw issues in Chrome.
iPad / iPhone / iOS9|Safari|Recommended
Android v5 (Lollipop)|Chrome|Recommended
Windows Phone|Any|Unsupported
Mac OSX 10.10+|Chrome|Recommended
Mac OSX 10.10+|Safari|Supported
Windows 7/8|Chrome|Recommended
Windows 10+|Edge|Supported (see note below)
Linux|Chrome|Unsupported but mostly works
Any|IE 10|Unsupported
Any|IE 11|Unsupported
Any|Firefox|Unsupported but mostly works


Microsoft Edge has known issues that currently impact BaseKit and many other applications. Until Microsoft resolves these issues, we recommend avoiding Edge for site editing.

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