{"id":184,"date":"2021-03-02T02:54:00","date_gmt":"2021-03-02T02:54:00","guid":{"rendered":"https:\/\/www.register365.com\/support\/?post_type=ht_kb&p=184"},"modified":"2025-06-09T15:33:47","modified_gmt":"2025-06-09T14:33:47","slug":"how-to-set-up-an-imap-account-in-thunderbird","status":"publish","type":"ht_kb","link":"https:\/\/www.register365.com\/support\/articles\/how-to-set-up-an-imap-account-in-thunderbird\/","title":{"rendered":"How to set up an IMAP account in Thunderbird"},"content":{"rendered":"\n

In this article, we will show you how to add an IMAP email account to Thunderbird<\/strong>. Setting up your email account using IMAP in Thunderbird allows you to sync messages across all your devices while keeping them stored on the mail server, meaning you can view your email directly on your desktop without logging into Webmail.<\/p>\n\n\n\n

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Getting Started<\/h2>\n\n\n\n
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To get started, you first need to create a mailbox and email alias in your Control Panel. Unsure how to do so? Follow our guide HERE<\/a>.<\/p>\n\n\n\n

If you have completed this already, we would also recommend you login to Webmail<\/a> before starting the set up in Thunderbird to check you have the correct login credentials. Please ensure you enter your full email address and password.

If you need to do a password reset, you can do so via the Control Panel using this guide HERE<\/a>.<\/p>\n\n\n\n

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NOTE<\/strong>: To add your mailbox as an IMAP account in Thunderbird, you\u2019ll need to ensure that Authenticated SMTP<\/strong> is active. If the package hasn\u2019t already been activated, you can enable it through your Control Panel or contact our Sales team at 01 5255768<\/strong><\/strong>.<\/p><\/div>\n\n\n\n

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Step One <\/h2>\n\n\n\n
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TIP<\/strong>: Upon launching the Thunderbird application, you will be prompted to enter your credentials if you are adding an account for the first time. If this is the case, please proceed directly to Step Four<\/strong> of this guide.<\/p><\/div>\n\n\n\n

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If an account has already been added to your Thunderbird application, you will need to navigate to the Add Account<\/em> section. First, select the Settings <\/strong>icon in the bottom left of the screen.<\/p>\n\n\n\n

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Step Two<\/h2>\n\n\n\n
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Once selected, you will be presented with the following options. Please select Account Settings<\/strong>.<\/p>\n\n\n\n

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Step Three<\/h2>\n\n\n\n
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The option for Account Actions<\/strong> will now be presented to you. Once selected, an option for Add Mail Account <\/strong>will appear. Please select this option and you will be presented with the Add New Account <\/em>screen.<\/p>\n\n\n\n

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Step Four<\/h2>\n\n\n\n
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On the page you are taken to, you will need to enter your Full Name<\/strong>, your Email Address<\/strong> and Password<\/strong>. <\/p>\n\n\n\n

Once completed, select Continue<\/strong>.<\/p>\n\n\n\n

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Step Five<\/h2>\n\n\n\n
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Thunderbird will then attempt to automatically detect your email configuration. Instead of selecting one of the auto-discovered settings, please select the option to Configure manually<\/strong>.<\/p>\n\n\n\n

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Step Six<\/h2>\n\n\n\n
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In the box that appears, you will be asked to fill in all the necessary server information for your incoming and outgoing email.   <\/p>\n\n\n\n

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Please enter the information as follows:<\/p>\n\n\n\n

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Incoming Server <\/strong><\/p>\n\n\n\n

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