{"id":1948,"date":"2022-04-14T10:52:02","date_gmt":"2022-04-14T09:52:02","guid":{"rendered":"https:\/\/www.register365.com\/support\/?post_type=ht_kb&p=1948"},"modified":"2023-08-21T10:04:01","modified_gmt":"2023-08-21T09:04:01","slug":"how-to-reduce-your-mailbox-storage-quota-usage","status":"publish","type":"ht_kb","link":"https:\/\/www.register365.com\/support\/articles\/how-to-reduce-your-mailbox-storage-quota-usage\/","title":{"rendered":"How to reduce your mailbox storage quota usage"},"content":{"rendered":"\n

Each of our Web Hosting<\/a> or Email Hosting<\/a> packages has a maximum amount of storage per mailbox. Once this limit is close to being reached, we may contact you and ask you either to reduce the mailbox usage, or upgrade to a higher level package.<\/p>\n\n\n\n

In this article we will explain possible ways of managing your mailbox so that you can get your overall usage back below the maximum storage limit.<\/p>\n\n\n\n

What is storage quota?<\/strong><\/h2>\n\n\n\n

Each email in your mailbox takes up an amount of disk space. Emails that are just text won\u2019t take up much space at all, whereas emails that have images within them, or have files attached, will use up much more disk space. The storage quota limit does not refer to the number of emails within the mailbox, it refers to the total amount of disk space used by all your emails.<\/p>\n\n\n\n

How to check your storage quota usage<\/strong><\/h2>\n\n\n\n

The limit will vary depending on the specific package you have with us. The first step is to log into your Online Control Panel<\/a>. <\/p>\n\n\n\n

Once you have logged in you will see each of your domains listed. Click on the one that you wish to check email storage quota for. You will then see a screen that is similar to the following:<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

Click on the Mailbox Usage<\/em><\/strong> link to see a breakdown of storage quota usage per mailbox.<\/p>\n\n\n\n

On this page you will see a list of all of your mailboxes. Beside each one will be a bar indicating how much disk space it is using up.<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

In this example you can see we have a mailbox using 272MB of a 1GB limit, and a second mailbox using 61MB of a 1GB limit. When you are well below your quota limit the bar will be green, when you are close to the limit it will be amber and when you are over limit it will be red.<\/p>\n\n\n\n

How to reduce storage quota usage<\/strong><\/h2>\n\n\n\n

Once you know which mailbox is using up the most disk space, the next step is to try and deal with that.<\/p>\n\n\n\n

Option 1: <\/strong>The simplest solution would be to contact our Sales team on 01 5255768<\/strong> and ask to be upgraded to a package with a higher storage quota.<\/p>\n\n\n\n

If you don\u2019t wish to upgrade then you will need to reduce the usage.<\/p>\n\n\n\n

Option 2: <\/strong>If you wish to delete all emails in the mailbox then you can do so by clicking on the cog icon to the right of its name, and then choosing the Empty mailbox <\/em><\/strong>link.<\/p>\n\n\n\n

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Be aware that this will delete EVERY email in the mailbox, so please make sure there are none that you wish to keep.<\/p>\n\n\n\n

Option 3: <\/strong>If you don\u2019t want to upgrade and you don\u2019t wish to delete every email in the mailbox, then you will need to carefully pick and choose which emails to delete.<\/p>\n\n\n\n

Here are some tips for you to bear in mind:<\/p>\n\n\n\n