{"id":2234,"date":"2024-01-15T08:59:51","date_gmt":"2024-01-15T08:59:51","guid":{"rendered":"https:\/\/www.register365.com\/support\/?post_type=ht_kb&#038;p=2234"},"modified":"2024-01-15T08:59:52","modified_gmt":"2024-01-15T08:59:52","slug":"how-to-cancel-my-services","status":"publish","type":"ht_kb","link":"https:\/\/www.register365.com\/support\/articles\/how-to-cancel-my-services\/","title":{"rendered":"How to Cancel my Services"},"content":{"rendered":"\n<p>This guide will go through how to <strong>Cancel<\/strong> your services with us.<\/p>\n\n\n\n<p><strong>Before<\/strong> you cancel, if you are thinking about cancelling due to being unhappy with the service or if it is price related, give our <strong>Retentions Team <\/strong>call on 0345 653 9655.<\/p>\n\n\n\n<p>For this guide, you will need to log into your <strong>Online Control Panel<\/strong> as the main account holder. If you require help getting into your <strong>Control Panel<\/strong>, follow this guide <a href=\"https:\/\/www.register365.com\/support\/articles\/how-to-access-your-control-panel\/\">here.<\/a><\/p>\n\n\n\n<div class=\"wp-block-nco-info-block\"><p class=\"nco-info-block-content\"><strong>Info:<\/strong> You <strong>CANNOT<\/strong> cancel <strong>MONTHLY<\/strong> packages, this guide is for <strong>One Year <\/strong>and <strong>Two-Year <\/strong>packages. If you need to cancel a <strong>Monthly <\/strong>package, please contact our <strong>Support Team <\/strong>on <strong>01 5255768<\/strong>.<\/p><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Step One<\/h2>\n\n\n\n<p>Once in the <strong>Online Control Panel<\/strong>, hover your mouse over the <strong>Billing <\/strong>tab and click on <strong>Renewals<\/strong> from the drop-down menu.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"936\" height=\"748\" src=\"https:\/\/www.register365.com\/support\/wp-content\/uploads\/2024\/01\/image-10.png\" alt=\"\" class=\"wp-image-2235\" style=\"width:487px;height:auto\" srcset=\"https:\/\/www.register365.com\/support\/wp-content\/uploads\/2024\/01\/image-10.png 936w, https:\/\/www.register365.com\/support\/wp-content\/uploads\/2024\/01\/image-10-300x240.png 300w, https:\/\/www.register365.com\/support\/wp-content\/uploads\/2024\/01\/image-10-768x614.png 768w, https:\/\/www.register365.com\/support\/wp-content\/uploads\/2024\/01\/image-10-50x40.png 50w\" sizes=\"auto, (max-width: 936px) 100vw, 936px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Step Two<\/h2>\n\n\n\n<p>Select the <strong>All Renewals<\/strong> tab, where you will see all of your packages.<\/p>\n\n\n\n<p>Turn the <strong>Auto Renewal <\/strong>off by flicking the switch to <strong>Off<\/strong>. This will ensure your package does not renew automatically and it will fall off the account upon the expiry date.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"407\" src=\"https:\/\/www.register365.com\/support\/wp-content\/uploads\/2024\/01\/image-11-1024x407.png\" alt=\"\" class=\"wp-image-2236\" srcset=\"https:\/\/www.register365.com\/support\/wp-content\/uploads\/2024\/01\/image-11-1024x407.png 1024w, https:\/\/www.register365.com\/support\/wp-content\/uploads\/2024\/01\/image-11-300x119.png 300w, https:\/\/www.register365.com\/support\/wp-content\/uploads\/2024\/01\/image-11-768x305.png 768w, https:\/\/www.register365.com\/support\/wp-content\/uploads\/2024\/01\/image-11-50x20.png 50w, https:\/\/www.register365.com\/support\/wp-content\/uploads\/2024\/01\/image-11-1536x610.png 1536w, https:\/\/www.register365.com\/support\/wp-content\/uploads\/2024\/01\/image-11-2048x814.png 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>Confirm that you will be cancelling and then the package will expire on the date confirmed on the next screen.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"464\" src=\"https:\/\/www.register365.com\/support\/wp-content\/uploads\/2024\/01\/image-12-1024x464.png\" alt=\"\" class=\"wp-image-2237\" srcset=\"https:\/\/www.register365.com\/support\/wp-content\/uploads\/2024\/01\/image-12-1024x464.png 1024w, https:\/\/www.register365.com\/support\/wp-content\/uploads\/2024\/01\/image-12-300x136.png 300w, https:\/\/www.register365.com\/support\/wp-content\/uploads\/2024\/01\/image-12-768x348.png 768w, https:\/\/www.register365.com\/support\/wp-content\/uploads\/2024\/01\/image-12-50x23.png 50w, https:\/\/www.register365.com\/support\/wp-content\/uploads\/2024\/01\/image-12.png 1429w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>If you have any further questions then please <strong>raise a support request<\/strong>&nbsp;from within your Online Control Panel or call us on&nbsp;<strong>01 5255768 <\/strong>and our customer support team will be happy to help.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>This guide will go through how to Cancel your services with us. Before you cancel, if you are thinking about cancelling due to being unhappy with the service or if it is price related, give our Retentions Team call on 0345 653 9655. For this guide, you will need to log into your Online Control [&hellip;]<\/p>\n","protected":false},"author":15,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[52],"ht-kb-tag":[54,110,55],"class_list":["post-2234","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-account-billing","ht_kb_tag-account","ht_kb_tag-cancel","ht_kb_tag-online-control-panel"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How to Cancel my Services - Support Centre - Register365<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.register365.com\/support\/articles\/how-to-cancel-my-services\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to Cancel my Services - Support Centre - Register365\" \/>\n<meta property=\"og:description\" content=\"This guide will go through how to Cancel your services with us. 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