{"id":3124,"date":"2025-06-12T13:42:25","date_gmt":"2025-06-12T12:42:25","guid":{"rendered":"https:\/\/www.register365.com\/support\/?post_type=ht_kb&#038;p=3124"},"modified":"2025-06-12T14:08:58","modified_gmt":"2025-06-12T13:08:58","slug":"how-to-setup-an-exchange-account-on-iphone-ipad","status":"publish","type":"ht_kb","link":"https:\/\/www.register365.com\/support\/articles\/how-to-setup-an-exchange-account-on-iphone-ipad\/","title":{"rendered":"How to Setup an Exchange Account on iPhone &amp; iPad"},"content":{"rendered":"\n<p>In this article, we will show you how to&nbsp;<strong>add an Exchange email account to Apple Mail for iOS<\/strong>. Setting up your Exchange email account on Apple Mail for iOS allows you to view your email directly on your mobile device without logging in on your desktop.<\/p>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Getting Started<\/h2>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>To get started, you first need to create a user in your Microsoft Admin area. Unsure how to do so? Follow our guide&nbsp;<a href=\"https:\/\/www.register365.com\/support\/articles\/how-to-add-a-new-user-in-microsoft-365\/\">HERE<\/a>.<\/p>\n\n\n\n<p>If you have completed this already, we would also recommend you login to <a href=\"https:\/\/login.microsoftonline.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/login.microsoftonline.com\/<\/a>&nbsp;before starting the set up in Apple Mail for iOS to check you have the correct login credentials.<br><br>If you need to do a password reset, you can do so via the Microsoft Admin area&nbsp;using this guide&nbsp;<a href=\"https:\/\/www.register365.com\/support\/articles\/how-to-reset-a-user-password-for-microsoft-365\/\">HERE<\/a>.<\/p>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Step One <\/h2>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>On your device, open the <strong>Settings<\/strong> app.<\/p>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2022\/10\/01.png\" alt=\"\" class=\"wp-image-6875\"\/><\/figure>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Step Two<\/h2>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>Scroll through the Settings list and select <strong>Apps<\/strong>.<\/p>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img decoding=\"async\" src=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2022\/10\/1-2-492x1024.png\" alt=\"\" class=\"wp-image-6878\" style=\"width:353px;height:auto\"\/><\/figure>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Step Three<\/h2>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>Select the option for <strong>Mail<\/strong>.<\/p>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img decoding=\"async\" src=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2022\/10\/2.png\" alt=\"\" class=\"wp-image-6879\" style=\"width:352px;height:auto\"\/><\/figure>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>Next, select <strong>Mail Accounts<\/strong>.<\/p>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img decoding=\"async\" src=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2022\/10\/3-1024x686.png\" alt=\"\" class=\"wp-image-6880\" style=\"width:356px;height:auto\"\/><\/figure>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>Then <strong>Add Account<\/strong>.<\/p>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img decoding=\"async\" src=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2022\/10\/4-1024x636.png\" alt=\"\" class=\"wp-image-6881\" style=\"width:356px;height:auto\"\/><\/figure>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Step Four<\/h2>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>You will now see several account type options, please select <strong>Microsoft Exchange<\/strong> as the account type.<\/p>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"795\" height=\"1024\" src=\"https:\/\/www.register365.com\/support\/wp-content\/uploads\/2025\/06\/6-795x1024.png\" alt=\"\" class=\"wp-image-3126\" style=\"width:357px;height:auto\" srcset=\"https:\/\/www.register365.com\/support\/wp-content\/uploads\/2025\/06\/6-795x1024.png 795w, https:\/\/www.register365.com\/support\/wp-content\/uploads\/2025\/06\/6-233x300.png 233w, https:\/\/www.register365.com\/support\/wp-content\/uploads\/2025\/06\/6-768x989.png 768w, https:\/\/www.register365.com\/support\/wp-content\/uploads\/2025\/06\/6-39x50.png 39w, https:\/\/www.register365.com\/support\/wp-content\/uploads\/2025\/06\/6-1193x1536.png 1193w, https:\/\/www.register365.com\/support\/wp-content\/uploads\/2025\/06\/6.png 1478w\" sizes=\"auto, (max-width: 795px) 100vw, 795px\" \/><\/figure>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Step Five<\/h2>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>A form will appear where you can enter your <strong>Exchange email address<\/strong> and a <strong>description<\/strong>. Once these fields have been filled, tap&nbsp;<strong>Next&nbsp;<\/strong>in the top right corner of the screen.<\/p>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img decoding=\"async\" src=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2020\/09\/7.png\" alt=\"\" class=\"wp-image-6948\" style=\"width:358px;height:auto\"\/><\/figure>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Step Six<\/h2>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>In the pop-up box that appears, tap the option to <strong>Sign In<\/strong>.<\/p>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img decoding=\"async\" src=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2020\/09\/8-786x1024.png\" alt=\"\" class=\"wp-image-6949\" style=\"width:358px;height:auto\"\/><\/figure>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>Tap <strong>Continue<\/strong> on the prompt stating that <strong>\u201cSettings\u201d Wants to Use \u201cmicrosoftonline.com\u201d to Sign In.<\/strong><\/p>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img decoding=\"async\" src=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2020\/09\/9-958x1024.png\" alt=\"\" class=\"wp-image-6950\" style=\"width:358px;height:auto\"\/><\/figure>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Step Seven<\/h2>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>Once you have been redirected to the Microsoft sign-in portal, first enter your <strong>Password<\/strong> and then tap <strong>Sign In<\/strong>.<\/p>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img decoding=\"async\" src=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2020\/09\/10.png\" alt=\"\" class=\"wp-image-6951\" style=\"width:360px;height:auto\"\/><\/figure>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Step Eight<\/h2>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>You will be asked for your preference on how your password is saved. Tap your preferred choice to proceed.<\/p>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img decoding=\"async\" src=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2020\/09\/11.png\" alt=\"\" class=\"wp-image-6952\" style=\"width:360px;height:auto\"\/><\/figure>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Step Nine<\/h2>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>Once done, you will be required to set up&nbsp;<strong>two-factor authentication<\/strong>&nbsp;on your account, in accordance with Microsoft\u2019s latest security practices. Please follow the on-screen prompts to complete the process.<\/p>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img decoding=\"async\" src=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2020\/09\/12.png\" alt=\"\" class=\"wp-image-6953\" style=\"width:362px;height:auto\"\/><\/figure>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Step Ten<\/h2>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>After you have completed the set up on your chosen authenticator app, tap <strong>Accept <\/strong>on the <strong>Permissions requested<\/strong> screen.<\/p>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"430\" height=\"555\" src=\"https:\/\/www.register365.com\/support\/wp-content\/uploads\/2025\/06\/13.png\" alt=\"\" class=\"wp-image-3127\" style=\"width:364px;height:auto\" srcset=\"https:\/\/www.register365.com\/support\/wp-content\/uploads\/2025\/06\/13.png 430w, https:\/\/www.register365.com\/support\/wp-content\/uploads\/2025\/06\/13-232x300.png 232w, https:\/\/www.register365.com\/support\/wp-content\/uploads\/2025\/06\/13-39x50.png 39w\" sizes=\"auto, (max-width: 430px) 100vw, 430px\" \/><\/figure>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Step Eleven<\/h2>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>To complete the setup, please confirm your preferred apps for Exchange synchronisation, then tap <strong>Save.<\/strong><\/p>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img decoding=\"async\" src=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2020\/09\/14.png\" alt=\"\" class=\"wp-image-6955\" style=\"width:361px;height:auto\"\/><\/figure>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p><br>If you have any further questions, simply&nbsp;<a href=\"https:\/\/admin.register365.com\/tech_support\/tracking\/add.php\"><strong>raise a support request<\/strong><\/a>&nbsp;from within your Online Control Panel or call us on&nbsp;<strong>01 5255768<\/strong>. Our Support team are here to help and ready to assist you with your enquiry.<\/p>\n\n\n\n<p>For assistance raising a support request please follow the following&nbsp;<a href=\"https:\/\/www.register365.com\/support\/articles\/how-to-open-a-support-enquiry\/\"><strong>guide<\/strong><\/a><strong>.<\/strong><\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>In this article, we will show you how to&nbsp;add an Exchange email account to Apple Mail for iOS. Setting up your Exchange email account on Apple Mail for iOS allows you to view your email directly on your mobile device without logging in on your desktop. Getting Started To get started, you first need to [&hellip;]<\/p>\n","protected":false},"author":19,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[46],"ht-kb-tag":[16,169,21,22,47],"class_list":["post-3124","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-microsoft-365","ht_kb_tag-email","ht_kb_tag-exchange","ht_kb_tag-ios","ht_kb_tag-iphone","ht_kb_tag-microsoft-365"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How to Setup an Exchange Account on iPhone &amp; iPad - Support Centre - Register365<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.register365.com\/support\/articles\/how-to-setup-an-exchange-account-on-iphone-ipad\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to Setup an Exchange Account on iPhone &amp; iPad - Support Centre - Register365\" \/>\n<meta property=\"og:description\" content=\"In this article, we will show you how to&nbsp;add an Exchange email account to Apple Mail for iOS. 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Getting Started To get started, you first need to [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.register365.com\/support\/articles\/how-to-setup-an-exchange-account-on-iphone-ipad\/\" \/>\n<meta property=\"og:site_name\" content=\"Support Centre - Register365\" \/>\n<meta property=\"article:modified_time\" content=\"2025-06-12T13:08:58+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.register365.com\/support\/articles\/how-to-setup-an-exchange-account-on-iphone-ipad\/\",\"url\":\"https:\/\/www.register365.com\/support\/articles\/how-to-setup-an-exchange-account-on-iphone-ipad\/\",\"name\":\"How to Setup an Exchange Account on iPhone &amp; iPad - Support Centre - Register365\",\"isPartOf\":{\"@id\":\"https:\/\/www.register365.com\/support\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.register365.com\/support\/articles\/how-to-setup-an-exchange-account-on-iphone-ipad\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.register365.com\/support\/articles\/how-to-setup-an-exchange-account-on-iphone-ipad\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2022\/10\/01.png\",\"datePublished\":\"2025-06-12T12:42:25+00:00\",\"dateModified\":\"2025-06-12T13:08:58+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/www.register365.com\/support\/articles\/how-to-setup-an-exchange-account-on-iphone-ipad\/#breadcrumb\"},\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.register365.com\/support\/articles\/how-to-setup-an-exchange-account-on-iphone-ipad\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\/\/www.register365.com\/support\/articles\/how-to-setup-an-exchange-account-on-iphone-ipad\/#primaryimage\",\"url\":\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2022\/10\/01.png\",\"contentUrl\":\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2022\/10\/01.png\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.register365.com\/support\/articles\/how-to-setup-an-exchange-account-on-iphone-ipad\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.register365.com\/support\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"How to Setup an Exchange Account on iPhone &amp; iPad\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.register365.com\/support\/#website\",\"url\":\"https:\/\/www.register365.com\/support\/\",\"name\":\"Support Centre - Register365\",\"description\":\"Register365 Support Centre\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.register365.com\/support\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-GB\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"How to Setup an Exchange Account on iPhone &amp; iPad - Support Centre - Register365","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.register365.com\/support\/articles\/how-to-setup-an-exchange-account-on-iphone-ipad\/","og_locale":"en_US","og_type":"article","og_title":"How to Setup an Exchange Account on iPhone &amp; iPad - Support Centre - Register365","og_description":"In this article, we will show you how to&nbsp;add an Exchange email account to Apple Mail for iOS. 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