{"id":725,"date":"2021-04-13T11:39:28","date_gmt":"2021-04-13T10:39:28","guid":{"rendered":"https:\/\/www.register365.com\/support\/?post_type=ht_kb&#038;p=725"},"modified":"2021-04-20T17:33:07","modified_gmt":"2021-04-20T16:33:07","slug":"how-do-i-disable-mail-service-in-plesk-12-for-external-mail-domain","status":"publish","type":"ht_kb","link":"https:\/\/www.register365.com\/support\/articles\/how-do-i-disable-mail-service-in-plesk-12-for-external-mail-domain\/","title":{"rendered":"How do I disable mail service in Plesk 12 for external mail domain?"},"content":{"rendered":"\n<p>If you host a website in Plesk but your email is hosted on an external server such as shared hosting. Then you should disable the mail service in Plesk.<\/p>\n\n\n\n<p>Plesk will always look to deliver messages locally if the mail service is enabled even if the MX records point elsewhere.<\/p>\n\n\n\n<p>Select&nbsp;<strong>Domains<\/strong>&nbsp;in the left hand panel.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/kbmedia2.names.co.uk\/c67\/e45823afe1e5120cec11fc4c379a0c67\/DomainMenu.png\" alt=\"domains options\" title=\"domains options\"\/><\/figure>\n\n\n\n<p>Click on&nbsp;<strong>Domain name<\/strong>&nbsp;in the list.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/kbmedia2.names.co.uk\/c67\/e45823afe1e5120cec11fc4c379a0c67\/DomainSelect.png\" alt=\"domain name select\" title=\"domain name select\"\/><\/figure>\n\n\n\n<p>Click on&nbsp;<strong>Mail tab<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/kbmedia2.names.co.uk\/c67\/e45823afe1e5120cec11fc4c379a0c67\/MailTab.png\" alt=\"mail tab option\" title=\"mail tab option\"\/><\/figure>\n\n\n\n<p>Click on&nbsp;<strong>Mail Settings Tab<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/kbmedia2.names.co.uk\/c67\/e45823afe1e5120cec11fc4c379a0c67\/mail-settings-tab-plesk12.png\" alt=\"mail settings tab\" title=\"mail settings tab\"\/><\/figure>\n\n\n\n<p>Select&nbsp;<strong>Domain name<\/strong>&nbsp;you wish to deactivate mail on, then click&nbsp;<strong>Activate\/Deactivate Services<\/strong>&nbsp;button.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/kbmedia2.names.co.uk\/c67\/e45823afe1e5120cec11fc4c379a0c67\/email-activate-plesk12.png\" alt=\"email deactivate\" title=\"email deactivate\"\/><\/figure>\n\n\n\n<p>Select&nbsp;<strong>Disable<\/strong>&nbsp;option from the drop down list. &#8211; Click&nbsp;<strong>OK.<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/kbmedia2.names.co.uk\/c67\/e45823afe1e5120cec11fc4c379a0c67\/disable-mail-plesk12.png\" alt=\"disable mail\" title=\"disable mail\"\/><\/figure>\n\n\n\n<p>Click&nbsp;<strong>OK<\/strong>&nbsp;to finish.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>If you host a website in Plesk but your email is hosted on an external server such as shared hosting. Then you should disable the mail service in Plesk. Plesk will always look to deliver messages locally if the mail service is enabled even if the MX records point elsewhere. Select&nbsp;Domains&nbsp;in the left hand panel. [&hellip;]<\/p>\n","protected":false},"author":2,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[67,59,57],"ht-kb-tag":[68,65,61],"class_list":["post-725","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-faqs","ht_kb_category-plesk-12","ht_kb_category-servers","ht_kb_tag-faqs","ht_kb_tag-plesk","ht_kb_tag-servers"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How do I disable mail service in Plesk 12 for external mail domain? - Support Centre - Register365<\/title>\n<meta name=\"description\" content=\"If you host a website in Plesk but your email is hosted on an external server such as shared hosting. Then you should disable the mail service in Plesk.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.register365.com\/support\/articles\/how-do-i-disable-mail-service-in-plesk-12-for-external-mail-domain\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How do I disable mail service in Plesk 12 for external mail domain? - Support Centre - Register365\" \/>\n<meta property=\"og:description\" content=\"If you host a website in Plesk but your email is hosted on an external server such as shared hosting. 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