The IE Domain Registry (IEDR) is introducing a new .ie domain dispute resolution process in July 2019. The new process will make it easier to dispute a .ie domain registration and it’s more affordable.

Currently, there are 2 options for those who wish to dispute a .ie domain name registration:

  1. Initiate legal proceedings
  2. Raise a dispute via the World Intellectual Property Organisation (WIPO)

Both options can be expensive and can take a considerable amount of time to resolve.

The new ‘Alternative Dispute Resolution Policy’

As of the 1st July 2019, the IEDR’s ‘Alternative Dispute Resolution Policy’ (ADRP) will be in place and the new process will suit a variety of dispute types, including business-to-business disputes, intent to sell a domain name and domains registered to a third-party, such as a web-developer on behalf of a client.

The new process

Those who wish to use the IEDR’s ADRP will initially be encouraged to use this new, optional mediation service, operated by Net Neutrals EU – an accredited dispute resolution body under the European Union Regulations 2015.

A trained independent mediator will help you and the domain registrant reach a fair resolution and keep the discussions constructive so that the dispute can be resolved quickly.

.ie Domain Registry - ADRP Process flow
Here, you can see a summary of the new ADRP process for .ie domain names.

As registrants will have already complied with the rules to register a .ie domain name (proving a connection to the island of Ireland and agreeing to the terms of service), the complainant will need to provide evidence to back up their complaint. They must also be able to prove their own connection to Ireland.

I’ve received a complaint against my .ie domain – what do I do?

If you receive notice that a complaint has been submitted against your .ie domain registration, it’s important to respond. This makes sure that your view will be considered by the domain specialist.

Also, bear in mind that any evidence to back up the complaint is the responsibility of the complainant.

Some of the things you may need to show that your .ie domain name was registered in good faith are:

  1. Provide references to any rights you have, such as trademarks or service marks, personal names etc
  2. Prove you have made fair use of the domain
  3. Show you’ve used it in connection with legitimate business activity or
  4. Show it’s being used to start a legitimate business

Why the new process?

The IEDR have always been fair and transparent with registrants, registrars and the community so they wanted to offer an easier and more affordable option for disputing .ie domain name registrations:

F – Fair for the current domain holder and the complainant. Fair play and fair hearing for both parties involved.

A – Affordable alternative to legal proceedings or WIPO disputes. Plus, it’s easy to use.

I – Independent service provider operating the new online service.

R – Open and transparent process – decisions are made by experienced specialists.

We absolutely agree! What do you think? Let us know using comments section below.