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COVID-19 Support

Coronavirus (COVID-19): We're here to support you

We're here supporting you

Our role in connecting you and your customers is more important than ever and we want to reassure you that we’re here and working hard to support you through these challenging times.

Our customer facing teams are now back in the office and have returned to normal hours of working, meaning we’re at the end of the phone 7 days a week again. Of course, we have a new socially distanced environment that complies with government guidelines for call centres to keep our staff safe.

Our people hold a wealth of knowledge and experience, and are easy to talk to. So please do get in touch and we'll happily help you out. See all our contact details below.

Please note that we may monitor telephone calls for training purposes with the aim of improving our service to you.

Raise a ticket Or View contact details

Select the department you wish to contact

Select Department
  • Sales
  • Technical Support
  • Customer Care
  • Domain Administration
  • Dedicated Server Sales & Support
  • Customer Relations
  • Online Brand Protection
  • Build Me A Website
  • Report Abuse

Sales

Phone lines are open: Monday to Friday 8am – 7pm
Weekends & Bank Holidays 10am – 3pm

Ticket support is available: Monday to Friday 6am – 7pm
Weekends & Bank Holidays 10am – 3pm

Get online support via your Online Control Panel

Call us on 01 5255768

International Customers +44 (0) 1905 342340

Fax 1890 943 653

International Fax +44 (0)1905 342 343

Call us

...if you want to purchase any of our products or services, or you want some advice before you make your choice.

If you want to buy a dedicated or virtual server, please call our specialist server team.

Already have an account with us?

Please have your username and memorable word to hand before you call so we can quickly place your order for you.

Postal Correspondence Address: Register365, Acton House, Perdiswell Park, Worcester, WR3 7GD, United Kingdom

Technical Support

Phone lines are open: Monday to Friday 8am – 7pm
Weekends & Bank Holidays 10am – 3pm

Ticket support is available: Monday to Friday 6am – 7pm
Weekends & Bank Holidays 10am – 3pm

Get online support via your Online Control Panel

Call us on 01 5255768

International Customers +44 (0) 1905 342340

Fax 1890 943 653

International Fax +44 (0)1905 342 343

SELECT OPTION 2

Have you checked in our Online Support Centre for the answer to your question?

Call us

...if you are having difficulties using any of our products or services. We have the experience and knowledge to help you out of most situations and if we don't know the answer, we will know a man who can!

Help us help you

Please have your username & memorable word to hand before you call.

Postal Correspondence Address: Register365, Acton House, Perdiswell Park, Worcester, WR3 7GD, United Kingdom

Customer Care

Phone lines are open: Monday to Friday 8am – 7pm
Weekends & Bank Holidays 10am – 3pm

Ticket support is available: Monday to Friday 6am – 7pm
Weekends & Bank Holidays 10am – 3pm

Get online support via your Online Control Panel

Call us on 01 5255768

International Customers +44 (0) 1905 342340

Fax 1890 943 653

International Fax +44 (0)1905 342 343

Call us

...for renewals, help managing your account and billing queries, our friendly Customer Care team is here to help you.

Help us help you

Please have your username & memorable word to hand before you call.

Postal Correspondence Address: Register365, Acton House, Perdiswell Park, Worcester, WR3 7GD, United Kingdom

Domain Administration

We are here Monday to Friday 9am to 5:30pm

Get online support via your Online Control Panel

Call us on 01 5255768

International Customers +44 (0)1905 342342

Fax 1890 943 653

International Fax +44 (0)1905 342 343

Call us

...if you need assistance with domains that are already with us, or domains you want to transfer to us and we will be more than happy to assist in any way we can.

About us

We work closely with our suppliers to ensure you get the information needed to help you, whether you are registering new domains, transferring them or simply making an update to an existing domain.

Here at Register365 we are proud to be one of the few UK-based domain providers with a dedicated Domain Administration team. Our team can help you with anything domain related, particularly specialising in registering international domain extensions, which come with their own sets of rules and regulations, and transferring domains of all extensions both to and from names.co.uk.

Help us help you

Please have your username & memorable word to hand before you call.

Postal Correspondence Address: Register365, Acton House, Perdiswell Park, Worcester, WR3 7GD, United Kingdom

Dedicated Server Sales & Support

We are here Monday to Friday 9am - 5:30pm

Call us on +44 (0) 1905 342347*

International Customers +44 (0) 1905 342347*

Call us

...if you have a dedicated or virtual server sales, billing or support enquiry.

Postal Correspondence Address: Register365, Acton House, Perdiswell Park, Worcester, WR3 7GD, United Kingdom

*Please bear in mind that this number is for customers with dedicated and virtual servers only and we cannot provide support for other services. Outside of normal office hours this team will only offer support for emergencies. Please refer to your Master Service Agreement, which will outline the level of support provided. Note: Misuse of our out-of-hours service may result in additional charges.

Customer Relations

We are here Monday to Friday

Write to us

Customer Relations Team, Register365, Acton House, Perdiswell Park, Worcester, WR3 7GD, United Kingdom

About us

Our Customer Relations Team act independently on behalf of our customers and any case that is escalated to them will be reviewed on the basis that they are your representative to resolve any issue.

Our team has long history of working in a customer-focused environment and they have an in-depth knowledge of our company's products and procedures, and an understanding of current legislation, which will enable them hopefully to bring a swift solution to you, our customer.

Online Brand Protection

We are here Monday to Friday 9am to 5:30pm

Call us on 01 5255768

Call us

...for any assistance in the management of your account.

Build Me A Website

We are here Monday to Friday 8:30am to 5pm

Call us on 01 5255768

International Customers +44 (0)345 363 3638

Call us

… for help with using the Studio Portal, questions about the website we are building for you or to discuss any changes you’d like us to make to a site we have already built.

Help us help you

Please have your domain name to hand before you call.

Report abuse

Are you looking to report:

  • • Network abuse (Bot net, DDOS, Port Scanning, Spam)
  • • Copyright infringement
  • • Trademark / IP abuse

If yes, then please contact our Abuse Team by email at abuse@names.co.uk

If you are looking to report any of the below, then please report this directly to the IWF at https://www.iwf.org.uk/report

  • • Child sexual abuse images hosted on our servers
  • • Criminally obscene adult content on our servers
  • • Non-photographic child sexual abuse images on our servers