Say Hello to your new Dashboard
We’re implementing some changes to our Control Panel, as this happens you’ll notice that some of the commonly used areas...
Account & Billing
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What is Site Admin?
You can grant sub-user access to your account by utilising the Site Admin feature. This functionality ensures that the user...
How to Log into your Online Control Panel
To have access to everything you need for your online journey, you will need to log into your Online Control...
How to reset your Online Control Panel Password
Its not a problem if you’ve forgotten your Online Control Panel password, as long as you have access to the...
How to open a Support Enquiry
Our Support Ticket system is in place for those who cannot call our support team. Raising a Support Ticket can...
Restricting access to the Online Control Panel
As customer security is paramount, we have now increased the level of security for our customer accounts. By default you...
Enabling or disabling the Online Control Panel IP Login rate limit
As an important security measure we automatically restrict an IP address from logging into an Online Control Panel if it...
How to upgrade products
You can easily upgrade your products through the Control Panel. Once logged into your Control Panel, click on your domain...
Our Data Processing Agreement
If you are a data controller and using our services to manage client customer data, you may wish to accept...
2015 EU VAT changes and what they mean for you
On January 1st 2015, the EU is changing the rules governing the VAT charged by companies providing ‘digital services’ to...
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