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How to reset your email password

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Resetting your email password

Sometimes we might need to reset our email password because we have either forgotten it, or simply want to set a new one. Let's see how we can reset our email password from within the Control Panel.

Firstly, login to your Control Panel. If you're not too sure how to do this, please see this handy guide.

Now that you're logged in, find your domain name on the Control Panel Home page, and click Manage Email.

Click manage email

On the next page click on the mailbox user that you would like to reset.

Click on user

Next, enter a new password in the fields provided, and click Save.

Enter password and click Save

Heads up!

Password must be at least 8 characters and contain 3 of the following: a lower case character, an upper case character, a number and/or a special character.

It must also not be based on a dictionary word!

Congratulations, your email password has now been reset!

Make sure that you update any devices that are connected to your mailbox with the new password you have set.

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